Czech

6

doc. Ing. Róbert Jankových, CSc.

Institute of Production Machines, Systems and Robotics

Students learn how to identify processes, find their critical factors of success and to logically derive the properties that require to be managed in order to lead to quality outputs. Identification of processes, risk analysis and use of suitable tools for correctional measures in time. Application of Failure Mode and Effects Analysis and Quality Function Development methods for minimization of incorrect inputs into processes.

Completed courses Integrated systems of management and Statistical control of processes in FME students or courses with similar contents in students from other schools.

The course is taught through lectures explaining the basic principles and theory of the discipline. Exercises are focused on practical topics presented in lectures.
According to the possibility of teaching can be organized lectures for students by practitioners and excursions to companies focused on activities related to the course content.

The course-unit credit requirements: Participation in seminars. Realization of an audit and presentation of its results. Elaboration of a seminar project on a topic announced at the beginning of semester. In justified cases, the lecturer may set alternative requirements.
The exam has written and oral parts. Exam evaluation: excellent (91-100 points), very good (81-90 points), good (71-80 points), satisfactory (61-70 points), sufficient (51-60 points), failed (0-50 points).

Process management principles. Process identification and modelling. Dimensioning of sources. Rules for management documentation elaboration. Methods and tools of effective process management. Methods of risk analysis, prevention of risks. Application of previously studied theoretical courses and their use as tools for effective management of processes towards quality.

The attendance at seminars is compulsory. Every student must take part in all scored activities. An alternative assignment may be given to students if the condition is not met (in justified cases).

Programme M2I-K: Mechanical Engineering, Master's
branch M-KSB: Quality, Reliability and Safety, compulsory

26 hours, optionally

doc. Ing. Alois Fiala, CSc.

1. Principles of management and its functions. Linear management, functional management. Process management. Relations between organization structure, infrastructure and processes within an enterprise (organization) as a system.
2. Process modelling. Process mapping, identification of sources, elaboration of management documentation. Planning and dimensioning calculations. Optimization of sources, 5S, Poka Yoke. Analysis of utility value. Risk analysis. QFD, FMEA, HACCP.
3. Process efficiency measuring. Determination of indicators, analysis of factors of success, determination of factors critical for success.
4. Monitoring of processes. Process control. Method of cumulative sum charts, control charts for arithmetic average with warning limits, acceptance control charts.
5. Configuration management. Management of changes in processes.
6. Sociotechnical systems, their characteristics and behaviour. Diagnostic characteristics. Audit as a diagnostic instrument for sociotechnical systems. Audit planning in the system of quality management. Strategy of internal audits.
7. Performing of internal and external audits of quality management systems. Audit programme, preparation, initial discussion, obtaining evidence, elaboration of report, final discussion. Records of discrepancies, corrective measures, subsequent verification.
8. Suppliers’ selection. Questionnaires. Customer audits. Tests of first pieces. Classification and evaluation of suppliers. Quality handbook for suppliers. Material inputs quality management. Technical supply conditions. Quality of production devices.