Course detail
Fundamentals of Quality Management
FSI-BMK Acad. year: 2016/2017 Summer semester
The course is focused on the problem of the successful management of companies. Successful management means understanding the basic management functions and mastering the key managerial approaches and techniques associated with quality management.
The course provides the students with basic information on European quality policy and complex systems of quality assurance. The systems of technical standards significant for assurance of acceptability of the final product are presented.
Language of instruction
Czech
Number of ECTS credits
7
Supervisor
Learning outcomes of the course unit
Basic knowledge of the principles of quality management, basic tools and methods applicable in management of quality during the main and auxililary company processes. Knowledge of the ways leading to fulfilment of the selected requirements of management systems (documentation and management of documents and records, internal audits of management systems, corrective and preventive actions and continuous improvement). Ability to apply the system and process approach in partial tasks or quality management.
Prerequisites
Students are required to have the basic knowledge of technology, knowledge of mathematics and physics in the scope corresponding to the bachelor level of studies.
Planned learning activities and teaching methods
The course is taught through lectures explaining the basic principles and theory of the discipline. Exercises are focused on practical topics presented in lectures. According to the possibility of teaching can be organized lectures for students by practitioners and excursions to companies focused on activities related to the course content.
Assesment methods and criteria linked to learning outcomes
Students must defend a semestral project on a given topic.
Aims
The course aims to provide students with the most important theoretical knowledge supplemented by specific examples and methods of application allowing to understand the importance and challenges of the quality management. Lead students to acquire the knowledge of the internal and external environment of an organization and to learn to use the methods applied in the analysis of external and internal environment. The lectures also include explanation of the basic requirements on quality management.
Specification of controlled education, way of implementation and compensation for absences
The attendance at seminars is compulsory. Lectures are voluntary, presentation of the semestral project is compulsory.
The study programmes with the given course
Programme B3S-P: Engineering, Bachelor's
branch B-KSB: Quality, Reliability and Safety, compulsory
Type of course unit
Lecture
26 hours, optionally
Teacher / Lecturer
Syllabus
1. Introduction to course – basic terminology and definitions
2. Dimension of quality (complete product). Orientation at customer.
3. Process approach. Integrated system of control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Selected methods of preventive quality assurance
7. Documentation of quality management
8. Quality planning
9. Support processes of Quality Management
10. Technical standards. Quality as conformity on the interface of processes
11. Positives of normalized interface. Systems of technical standards
12. Performance evaluation and improvement of processes.
13. Presenation and defence of semestral project
Exercise
26 hours, compulsory
Teacher / Lecturer
Syllabus
1. Company
2. The costs of company
3. Results of Business
4. Property of company and its valuation
5. Cash flow
6. Price
7. Financial Analysis
8. SWOT Analysis
9. – 10. Process mapping
11. – 12. Semestral project of students on selected topics and discussion. Range of topics correlates with the themes of the lectures.
13. Presenation and defence of semestral project.